Returns & Refunds

We want you to love what you ordered. If something isn't quite right, we're here to make it easy.

Returns

We happily accept returns within 14 days of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached. For hygiene reasons, we're unable to accept returns on final-sale items.

How to start a return

Email us at jessicaayala025@gmail.com with your order number and the item(s) you'd like to return. We'll send you instructions and a return address. Please note that customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we'll send you an email to let you know it's approved. Your refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable.

Exchanges

Need a different size? The fastest way is to return your original item for a refund and place a new order for the size you'd like.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, please email us within 7 days of delivery with a photo and your order number. We'll make it right at no cost to you.

Questions?

Reach us anytime at jessicaayala025@gmail.com — we typically reply within 1–2 business days.